“Care for all Seasons” (October 8, 2008)

The Long Term Care Association of Manitoba
Wednesday, October 8, 2008
0730 - 1610
Victoria Inn, Winnipeg

For more information on this one-day seminar please go to www.ltcam.mb.ca/news.htm

THIS SEMINAR IS INTENDED FOR ALL LONG TERM CARE MANAGERS, SUPERVISORS, AND SUPPORT STAFF…

Featuring: Patient Safety – Human Performance and Patient Safety with - Jim McMenemy

Sponsored by: Manitoba Institute for Patient Safety

For many years the focus of healthcare system management and staff has been to develop new technology to treat disease and to provide access to healthcare for all citizens. In the latter part of the 20th century a new concern, patient safety, was beginning to be expressed and then research verified that although we had always been aware of it, the issue was a bigger cause for concern than we had been aware. In other industries, it was found that most accidents could be traced back to some form of human error, and healthcare is no different. The traditional approach to this safety problem has been to find out who was to blame and take appropriate action to 1.) make sure they never did it again, and 2.) serve them up as examples to deter anyone else from making the same mistake.

In high-risk activities, such as the nuclear industry, aviation, and the chemical industry it was found that these methods did not work. We have found that safety is better served by understanding the risks and the ways in which human performance can be enhanced and error reduced by changing the equipment, procedures, and management practices to be more in tune with human beings and the way we actually make decisions and do our work.

This presentation will examine the nature of human error, some historical approaches, and suggest some ways to improve efficiency.