Archive for December, 2007

Patient Safety Workshops: Event Review - November 2007

Dr. Stavros Prineas facilitated several workshops and presentations during the week of November 18 – 26, 2007 while in Winnipeg for his keynote presentation at the Provincial Patient Safety Conference. Dr Prineas conducts workshops around the world on a variety of patient safety topics. MIPS arranged for him to be accessible to individual organizations during his time in Winnipeg. Events included:

• Workshop on Open Disclosure of Adverse Events Friday, November 23, 2007. The workshop was designed for physicians, nurses and other health care providers from any practice setting. Participants learned about open disclosure, when disclosure should take place, preparing for open disclosure, and practical steps. Thanks to Merck Frosst for their funding contribution to the event.
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• Workshop on “Teamwork and Patient Safety” Friday, November 23, 2007. The 2007 Provincial Patient Safety Conference Committee sponsored this event. Students from across health disciplines learned together about the importance of teamwork in the practice setting, barriers to team formation, and team effectiveness tools. Thanks to Merck Frosst for their funding contribution toward the event.
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• Workshop on Disclosure of Adverse Events on Tuesday, November 20, 2007, St. Boniface Research Centre and linked via telehealth across Manitoba. The Manitoba Pharmaceutical Association sponsored this event for Pharmacists on: Understanding Open Disclosure; Guidance on Reporting and Providing Open Disclosure on Medication Errors; and Responsibilities for Reporting under Bill 17

• Workshop on the Human Factors of teaching Human Factors on Thursday, November 22, 2007. The Faculty of Medicine, a MIPS member, coordinated this workshop for faculty of several health disciplines to address what extent can the key concepts of human factors relevant to patient safety - communication, teamwork, leadership and situation awareness - be reflected in methodologies used to train undergraduates and postgraduates

• Workshop on Teamwork on Monday, November 26, 2007. Health Sciences Centre sponsored this event. Participants reviewed what teams are and what they are not, and reviewed team effectiveness tools

• Workshop on Situation Awareness on Monday, November 26, 2007. South Eastman Regional Health Authority sponsored this event. Participants learned about individual and team situation awareness, and active situation awareness tools.

Provincial Patient Safety Conference: Event Review

Provincial Patient Safety Conference
November 21, 2007: Let’s Talk About it!

Conference Hand-Outs

The 2007 Provincial Patient Safety Conference took place Wednesday November 21, 2007 at the Winnipeg Convention Centre. The theme was Communication and Patient Safety. Approximately 360 people from across Manitoba registered for the conference, including 140 students from the Faculties of Medicine, Nursing and Pharmacy at the University of Manitoba (all three are MIPS’ members). The Provincial Patient Safety Conference is planned by an Organizing Committee, chaired by MIPS with participants who provide time and sponsorship funds toward the event.
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The 2007 Conference Organizing Committee:

Laurie Thompson, Manitoba Institute for Patient Safety (Chair)
Joan Blakley, College of Physicians and Surgeons of Manitoba
Sandra Fedirchuk, Winnipeg Regional Health Authority
Patti Fries, Southeastman Regional Health Authority
Susan Lessard Friesen, Manitoba Pharmaceutical Association
Kristine Hannah, Central Regional Health Authority
Dr. Brent Kvern, Family Physician
Patrick Munoz, Canadian College of Health Service Executives
Elaine Pelletier, Winnipeg Regional Health Authority
Linda Smyrski, Manitoba Health
Jo-Ann Welham, Interlake Regional Health Authority
Diane Wilson-Mate, College of Registered Nurses of Manitoba
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Our keynote speaker, Dr. Stavros Prineas, New South Wales, Australia, gave an inspiring keynote address that challenged the audience to examine ways in which providers communicate with colleagues and with patients and families. Practical tips in improving these communications were offered. Dr. Prineas bridged his messages to topics introduced in the breakout sessions following his address. Dr. Mark Fleming, Halifax Nova Scotia, provided an overview of his work with a research project addressing teamwork in a surgical program at St. Boniface General Hospital in Winnipeg. Lessons learned provided practical considerations for future work on building and enhancing teamwork in health care settings. Mr. Louis Sorin, Winnipeg Manitoba, examined the relationship between cultural safety and patient safety, and challenged participants to take a broad perspective on bridging these important concepts in the workplace. Mr. John Lewis, Hamilton Ontario, reflected on the inherent benefits of disclosure. His personal experience with his daughter Claire, who died as a result of errors in her post surgical hospitalization, provided a powerful backdrop to examining how disclosure takes place and how this experience needs to be improved for families as well as for health care providers.

Participants’ feedback to date has been extremely positive. There was an excellent mix of local, national and international leading edge examples of the importance of communicating effectively with patients, families and colleagues in the health care field. Techniques covered front line staff, managers and leaders. Below are links to the handouts from the conference, and a photo gallery of the conference.

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Event Review - Canadian Patient Safety Week

October 8-13, 2007
Manitoba Launch of Week in Brandon on October 5, 2007

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Group Shot L to R
Bev Cummins, Brandon RHA Vice President of Acute Care Services
Phil Hassen, Canadian Patient Safety Institute CEO
Kim Poppel, Manitoba Institute For Patient Safety’s Patient Advisory Committee Chair
Kristi Chorney, Brandon RHA Quality and Risk Manager

Laurie Thompson, Manitoba Instititute For Patient Safety Executive Director,

Patients, family, providers, and community members joined in the Manitoba launch of Canadian Patient Safety Week at the Brandon Regional Health Centre, Brandon, Manitoba, October 5, 2007. The launch was organized by the Manitoba Institute for Patient Safety in cooperation with the Brandon Regional Health Authority. Joining the launch was Mr. Phil Hassen, CEO of the Canadian Patient Safety Institute, who established Canadian Patient Safety Week in 2005. Brandon Regional Health Authority and the Brandon Regional Health Centre mounted an impressive room full of patient safety displays that invited participation and discussion from the public throughout Canadian Patient Safety Week.

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Members of the the MIPS Patient Advisory Committee in attendance were introduced by Mrs Kim Poppel, Chair of the Committee and Board Member of MIPS. Attendees enjoyed hearing about the importance of communication in health care interactions.

Click here to view Canadian Patient Safety Week - Manitoba Press Release.

Audio presentation of Canadian Patient Safety Week Launch in Brandon Manitoba, October 5, 2007.

Phil Hassen
CEO,
Canadian Patient Safety Institute (CPSI)
Click here to hear his presentation
   
Kim Poppel
Board Member, Manitoba Institute for Patient Safety (MIPS)
Click here to hear her presentation
   
Bev Cummins
VP Acute Care Programs, Brandon Regional Health Authority
Click here to hear her presentation

About Canadian Patient Safety Week and How you can get involved!
The Canadian Patient Safety Institute launched Canadian Patient Safety Week as a national annual campaign in 2005 as part of its mandate to build and advance a safer health system for Canadians. The goal of this October 8 – 13th celebration is to raise awareness of patient safety issues, related programs and projects happening across Canada—at national, regional and local/organizational levels.
The 2007 Canadian Patient Safety Week theme is Patient Safety: Be Involved. Ask. Talk. Listen. Its intent is to focus on the strong commitment Canadian healthcare providers have made to improving patient safety and the development of a culture of patient safety within their organizations.

It’s Safe To Ask is a great example of a Manitoba initiative that encourages open dialog and discussion between health care providers and patients. Launched in January 2007 by the Manitoba Institute for Patient Safety (MIPS), it is broadly used across Manitoba and has been recognized nationally for its innovation and leadership in promoting communication about patients’ health concerns.
It’s Safe To Ask encourages patients and health care providers to discuss 3 key questions:

  • What is my health problem?
  • What do I need to do?
  • Why do I need to do this?

Knowledge is critical to quality health and improved health outcomes. A well informed patient asks questions, triesto understand, and ensures adequate response and action by themselves, their families and their health care practitioners.

Tips for patients and families for your next meeting with your health care provider!

1. Check ideas for Patients and Families and HealthCare Organizations and Providers (updated Aug 31, 2007)

2. Use the “Ask, Talk, Listen for Patients and Families” and “Patient Tips”, resources available on line.

Health Care Providers and Organizations!

1. Show your support for It’s Safe To Ask by displaying posters, providing brochures and assisting patients and families by addressing their questions in a way in which they understand. These resources (in 15 languages) and further information are at www.safetoask.ca.

2. Get Tips for ongoing awareness of patient safety at Healthcare Organizations and Providers (updated Aug 31, 2007)

Board meeting schedules for 2008

Board meeting schedules for 2008
Jan 8, 8:15-11:15 AM
Mar 4, 8:15-11:15 AM
May 6, 8:15-11:15 AM
July - to be determined
Sep 2, 8:15-11:15 AM
Nov 4, 8:15-11:15 AM

Annual General Meeting is June 12, 2008, 5 - 6:30 PM at The Fort Garry.